Terms & Conditions

Promotion Terms & Conditions for Redemption Program of GO PARK Sai Sha (Hereinafter referred to as “The Mall”)

  1. All photographs are for reference only.
  2. The receipt amount must be HK$100 or above except designated activities
  3. Please refer to the details of redemption activities for the redemption period.
  4. All customers should visit The Mall in person for redemption with corresponding receipts which must show the payment made by the member, and cannot be transferred to others. Receipts which do not belong to the customer cannot be registered for gift redemption.
  5. Customers are entitled to redeem one gift for each redemption program per day only. Limited daily quotas available on a first-come-first-served basis.
  6. Each valid receipt can be used to redeem once only. No receipt is allowed to be re-used in conjunction with other redemption in the Promotion, (including SHKP Club Membership program) except free parking redemption.
  7. Only the on-day receipt which is machine-printed (excluding cash payment) by tenant of The Mall with shop name, shop number, spending amount and spending date is valid for redemption. Re-printed receipts, photocopied receipts, hand written receipts and receipts of cash coupons and gift vouchers are not acceptable.
  8. Only on-day counterfoils of electronic payment in designated amount(credit cards, EPS, debit cards, Apple Pay, Google Pay, Samsung Pay, UnionPay Mobile Quick Pass, Union Pay QR Code, WeChat Pay, AliPay or other stored value facilities under the regulatory supervision of the “Payment Systems and Stored Value Facilities Ordinance” (Cap.584) (including but not limited to Octopus, Octopus Wallet, Tap & Go and TNG Wallet) machine printed receipt with signed payment slip or related Stored Value Facilities interface are eligible for either promotion.
  9. All redemptions accept purchase receipts of designated festival food vouchers (limited to mooncake vouchers, including ice cream mooncake vouchers, festive pastry vouchers, zongzi vouchers, and preserved sausage vouchers). However, the following receipts or vouchers from the following merchants or transactions are not accepted: GO PARK Sports facilities booking or program fee, AXA Dreamland booking fee or event tickets, fitness and beauty centers, exhibition venues, food trucks, temporary sales booths/Pop Up Stores (the list of merchants is subject to updates without prior notice, please contact the mall’s customer care ambassador for details), tuition/membership fees/monthly fees, ticket sales services (such as mall events, concert tickets) , travel agencies, transit bus stations, real estate agencies, nursing homes, clinics/dental clinics, parking lots, car wash and car grooming services, car products and services, vending cars, purchase or top-up of Octopus cards, any value-added services or payments, mail order, fax order, email order, telephone order, online shopping (excluding online purchase of movie tickets), any cable TV fees, telephone card expenses, goods exchange transactions, purchase or use of gift vouchers, cash vouchers, SHKP Malls coupons, SHKP Malls electronic coupons, gift cards, membership cards, loyalty cards, discount cards, value-added cards, shoe vouchers, soup vouchers, beverage vouchers, food vouchers, cake cards, and wedding gift vouchers (including but not limited to cake cards, Tang-style cake cards, wedding gift cards, and wedding gift vouchers), invoices paid in cash, handwritten/reprinted/photocopied receipts and payment stubs, refunds, outstanding or ineligible transactions.
  10. Separated payment receipts will not be accepted. Payment receipts from the same shop cannot be separated into numerous receipts or invoices for point or reward redemption. Each receipt of payment or transaction can only be used for promotion once and cannot be used in conjunction with other promotions in the same mall.
  11. For installment payment, the full amount listed on the merchant’s machine-printed receipt will be counted towards redemption. For deposit payment and corresponding balance payment, the amount listed on the respective merchant’s machine-printed receipts will be counted towards redemption.
  12. If requested, customer must provide details of their electronic receipts for verification purpose. The Mall reserves the right of final decision.
  13. All gifts cannot be redeemed for cash, or for other gift vouchers, products or service. They are non-exchangeable and non-refundable.
  14. Employees and their family members of Sun Hung Kai Properties, appointed advertising agency, The Mall staff and all tenants and their family members are not eligible for participation in any lucky draw program.
  15. Employees of The Mall and all tenants are not eligible for participation in any redemption program.
  16. Sun Hung Kai Properties and The Mall shall have no legal liability relating to any aspects of products or services including but not limited to its quality, supply, delivery and maintenance.
  17. All fares, offers, contents, advertisements, photographs, etc. are provided by the vendors. Readers should contact the vendors directly for any questions.
  18. Sun Hung Kai Properties and The Mall reserve the right of revision on all terms and conditions. Programs are subject to change without prior notice.
  19. In case of any disputes, the decision of Sun Hung Kai Real Estate Agency Ltd, The Mall, participating tenants and contractors shall be final and conclusive.